Clinical care is complex. Your support partner shouldn’t be.
That’s where we come in.
We partner with provider organizations to transform clinical operations without losing sight of quality. By alleviating both administrative and clinical burden, we empower your teams to operate at the top of their license — reducing burnout and preserving the standards your patients rely on, through cost-savings solutions.
Our model blends onshore and offshore clinical expertise to become a true extension of your team. Every solution is thoughtfully crafted, long-term, and built to evolve with you — streamlining care delivery, building trust, and driving sustainable impact.
Talent without Borders, Solutions without Limits.
80% of our workforce is clinical — which means every solution is built with a deep understanding of the healthcare ecosystem. Whether you need help streamlining your operations, meeting (or expanding) capabilities, navigating regulatory pressures, or managing costs, our flexible, clinician-led model meets you where you are. We work as your strategic partner through customizable solutions that enable you to achieve your priorities and goals in the most cost-effective manner.
- Bedside Nurse Solutions
- Eligibility & Benefits Verification
- Multi-Channel Intake & Case Set-Up
- Clinical Summarization & Case Prep
- Clinical Reviews & Determinations
- Post Service and Post Claims Clinical Reviews & Determinations
- Appeals & Grievances
- Network Coordination & Program Audit Support
- Gold Card Auditing
- Coding
- In patient
- Outpatient
- Facility, Professional
- Critical Care, Same Day Surgery, Observation, Emergency Department
- Risk Adjustment
- Home Health
- Diagnostic, Ancillary
- Coding Audit as a Service
- Home Health Intake & Chart Build
- Scheduling
- Insurance Verification
- Home Health Coding
- OASIS Review
- Virtual Care Co-ordination
- Nurse Triage
- Direct Patient Engagement
- In patient CDI
- Outpatient CDP
- CDI Analytics
- Provider Education
- Charge Capture
- DME Claims Processing
- Error Claims Processing
- OPP/APC Claims Analysis
- Denial Management
- Medical Necessity
- Revenue Integrity
- Administrative Support to Clinical Team
- Provider Credentialing & Verification
- Virtual Care Solutions
- Care Coordination
- Patient Education
- Medication Adherence
- Outbound Patient Engagement
- Remote Patient Monitoring
- Discharge Reviews
- Patient Welcome Calls
- Afterhours Nurse Triage
- Scheduling support
- Radiologist Query Support
Ready to turn “what if” into “what is”?
Your Provider Team
Partnering with Shearwater means gaining a hand-selected team committed to your success. From day one, you’ll be supported by a dedicated team of associates, supervisors, quality & training experts, and a U.S.-based account manager who acts as your direct line to your offshore team. We don’t believe in one-size-fits-all — we build around you, ensuring a seamless, high-touch experience every step of the way.
Dr. Vandana Rahadwa
SVP, Provider & Nurse Recruitment
“I’m lucky to work alongside some of the brightest minds in healthcare — a team of pioneers who obsess over outcomes and deliver not only results, but new standards of care delivery. Excellence isn’t the goal – it’s the baseline.
Let’s be honest — healthcare outsourcing often fails when the people behind it have never worked a night shift, faced a coding backlog, or raced to discharge a patient before shift change.
That’s not us. We are clinicians turned innovators who build solutions that work because we’ve been where you are. We’re here to partner with you in reimagining healthcare from the inside out.”
