Improved Outcomes for Diabetes Patients through Health Coaching

The Challenge

  • High labor costs for domestic health coaches
  • High overhead costs and attrition rates in the healthcare industry
  • In need of a long-term scalable solution
  • In need of health coaches with clinical experience to drive better outcomes

The Solution

  • Provide scalable telephonic solutions with RN Health Coaches at a lower cost 
  • Services for members include incentives, one-on-one coaching, customized support, meal plans, and a secure mobile account
  • Robust training and quality platform with a focus on Six Sigma Business Excellence

Member Satisfaction

94% Satisfied with Program
91% Valued Company Benefit
94% Recommend to a Co-worker
93% Program Saved Money

The Results

20%

Client Reduced Costs

31%

Members Experienced Lower Heath Care Costs

45%

Fewer ER Visits by 2nd Year

56%

Reduction in Inpatient Days by 3rd Year