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Absence Management Services

Avoid Disruption. Maximize Productivity.

Dedicated teams of experienced and trained professionals managing and tracking employee absences in the workplace.

Quality-Focused Services to Drive Efficient Absence Management Services

Eligibility Assistance

Eligibility Assistance

Evaluating leave requests and eligibility for FMLA and state leaves. Processing & updating claim information from medical certificates received through fax & other sources.

Document Management

Document Management

Sorting, entering, and uploading documents and information to update client profile, claim, and leaves.

Provider Verification

Provider Verification

Updating client information from medical certificates via phone.

Americans with Disabilities Act

ADA

Processing of claims to set up accommodation leaves disability.

Disability Claim Payment

Disability Claim Payment

Assisting in disability claims focusing on benefit payments given to disabled claimants.

Nurse Case Management

Nurse Case Management

Assessment of medical records to determine a claimant's functionality to go back to work for short-term & long-term disability requests. Provide recommendations to manage the claimant’s condition/situation.

Nurse Disability Review

Nurse Disability Review

Comprehensive assessment of medical records to identify claimant’s functionality and return to work.

Performance Guarantee Audits

Performance Guarantee Audits

Auditing of onshore processes.

Poor Quality is Costly. At Shearwater Health, Quality is Our Top Priority.

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Quality Accuracy

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Completion & Processing Time

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Health Service Providers and Managed Care Organizations

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Proficiency in Healthcare IT Systems

We Understand the Current Landscape

Increase in employee absenteeism

Employers endure additional labor costs  to cover up the lost productivity due to the absent employees’ missed work hours.

Workplace disruption soars

Increased disruptive behavior in the workplace prohibits others in the workplace from functioning normally and increases a company’s resourcing costs.

Decrease in employee productivity

Low productivity indicates that resources are not utilizing their skills and competencies to their maximum potential which increases a company’s resourcing costs.

Partner with us to Deliver Quality Outcomes at Scale

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People
  • Six Sigma Process Experts
  • Leading Employee Retention Rates
  • Clinical SMEs and Account Management
  • Over 4,000 clinicians
Process
  • FMLA Pre-Approval
  • Review eligibility for leaves
  • Update Client Code and Intake
  • Verbal Certification Processing
Results
  • Minimized errors
  • Citrix license cost savings
  • Increased daily coverage and improved clearance
  • Full utilization of IPA to retain encoded information
  • Our Accreditations & Certifications

    Still Unsure? See Us In Action!

    Review our real-life examples of custom solutions we have created for absence management & disability clients just like you.